Please allow up to 30 days or more for your order to arrive. If more than 45 days have passed please email us at firstname.lastname@example.org to review the status of your order. Refunds will be handled through email if necessary.
We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel. theairbudspro.com is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
We are not responsible and will not refund you if any of the information you provided us with is mistaken. Make sure you enter the correct shipping address and fill the rest of the required forms with legitimate information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $45, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.